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Privacy Policy

At MinhandBros, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and share information when you visit or make a purchase from our website (MinhandBros.com).

Personal Information Collection

  • Device Information: As you navigate through our site, we automatically collect certain data from your device including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Furthermore, as you browse, we collect information about the web pages or products you view, websites or search terms that referred you to the site, and your interactions with the site. This is referred to as "Device Information".

  • Order Information: When you make a purchase or attempt a purchase through our site, we collect certain information from you including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This is referred to as "Order Information".

We collect Device Information using technologies such as:

  • Cookies: Data files placed on your device or computer that often include an anonymous unique identifier.
  • Log files: These track actions occurring on the site and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels: Electronic files used to record information about how you browse the site.

Use of Personal Information

We use the Order Information collected to fulfill any orders placed through the site (this includes processing your payment information, arranging for shipping, and providing invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen orders for potential risk or fraud; and
  • Provide you with information or advertising relating to our products or services in line with the preferences you have shared with us.

Device Information is used for screening potential risk and fraud and more generally to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the Site and assessing the success of our marketing and advertising campaigns).

Sharing Personal Information

We share your Personal Information with third parties to help us use your information, as described above. We may also share your information to comply with applicable laws and regulations, to respond to a lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we detect a Do Not Track signal from your browser.

Keeping your data secure

Our staff and associates are bound by obligations of confidentiality and trained in the protection of personal data.  We will take all reasonable steps to comply with the Legislation and use the appropriate technical and organisational measures necessary to safeguard your personal data.

While we will use all appropriate efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that is transferred from you or to you via the internet.

Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us through the information below.

Data Retention

We will maintain your Order Information in our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

What rights do you have?

The GDPR provides the following rights for individuals whose personal data is processed:

1. The right to be informed

2. The right of access

3. The right to rectification

4. The right to erasure

5. The right to restrict processing

6. The right to data portability

7. The right to object to processing

8. Rights in relation to automated decision making and profiling (We do not carry out automated decision making and profiling)

To exercise any of your rights

You can request a copy of the personal information which we hold or amend it or ask us not to use it for particular purposes by:

  • emailing or writing to us (see how can you contact us below);
  • providing us with proof of your identity (a copy of your driving licence or passport); and
  • letting us know what information you want or what you want us to do.
  • let us know the information that is incorrect and what it should be replaced with.

You can ask us to stop contacting you for particular purposes or remove your information completely from our records.  There may be a legal reason why we need to keep your personal data and in that circumstance we will destroy your personal information as soon as we are legally entitled to do so. 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@minhandbros.com.

Thank you for choosing MinhandBros.